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How SMBs Can Navigate Post-Holiday Returns

The holiday season is nearly over, but most retailers haven’t slowed down yet. Shoppers that were on the hunt for the perfect gift a week ago are now contending with the gifts they received—returning them, exchanging them, or spending them.

This will likely present additional challenges for small retailers over the next few weeks on top of the supply chain issues they’ve faced for many months. Having the right returns solutions and strategy in place is essential to minimize the impact of the losses that come with post-holiday returns.

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