BetterSMB Best practices for small and mid-size businesses

Is it time for your business to embrace the use of multiple computer monitors? Some professionals like having the extra screen space to work with. Some won’t work without it. But having more displays on a computer can be distracting. ...

Imagine this: your company works with multiple call centers, and you need to train agents on something new. The company spends gobs of time and money building a virtual classroom course for the staff to use online, from their office ...

People are what make your business succeed or fail. Without people to buy your company’s products or services, you have no revenue. Without people to make your company’s products or services, you have nothing to sell. If there’s one thing ...

You can now set your preferred communication method for each of your contacts by different categories such as call, message, or mail.

The following tip is excerpted from “100+ iPhone/iPad Tricks You Can Do Right Now! (iOS 12)” by Liz M. Weiman, published by iWorkshop Academy Press. It is reprinted in BetterSMB by permission. Trick 48: Let Siri Be Your Translator Siri can translate ...

The following tip is excerpted from “100+ iPhone/iPad Tricks You Can Do Right Now! (iOS 12)” by Liz M. Weiman, published by iWorkshop Academy Press. It is reprinted in BetterSMB by permission. Trick 48: Save time by Filtering Emails in Apple Mail ...

The following tip is excerpted from “100+ iPhone/iPad Tricks You Can Do Right Now! (iOS 12)” by Liz M. Weiman, published by iWorkshop Academy Press. It is reprinted in BetterSMB by permission. Trick 44: Scan a Document Using Notes iOS 12 has ...

The following tip is excerpted from “100+ iPhone/iPad Tricks You Can Do Right Now! (iOS 12)” by Liz M. Weiman, published by iWorkshop Academy Press. It is reprinted in BetterSMB by permission. Trick 43: Collaborate with Others in Real Time Using the ...

Every business has problems that need solving. We come up with solutions, we implement them, and often find more problems to solve. Is this really progress? “Stop Decorating The Fish,” By Kristen Cox and Yishai Ashlag, uses a business fable ...

Tagged with: book review problem-solving

There’s more to dealmaking than just making a sale. Getting the price that you want can keep your business profitable and can keep your company, as well as your industry, away from a race to the bottom. But how do ...

Tagged with: book review

When an insider buys stock legally in their own company, that's usually a sign of good stock performance coming. But what about when they sell legally?

Tagged with: investing

A team of researchers has up with a new way to mine the text to make sense of feedback in app reviews in one step.

Tagged with: analytics dashboarsds data text-mining

Griping about an unfair situation at work may do more harm than good, according to new research led by the University of Georgia and published in the Academy of Management Journal. “We normally think of listening as a good thing—and ...

Tagged with: psychology work

Expressing thanks doesn't have to be that complicated, according to new research from the University of Chicago Booth School of Business.

Tagged with: business gratitude research

If you’re lucky, your business already has loyal customers. But have you given thought to what exactly makes them loyal?