BetterSMB Best practices for small and mid-size businesses

In the absence of daycares and in-person schooling during the COVID-19 pandemic, working parents have scrambled together a childcare strategy, which likely includes plenty of screen time, stress and guilt. Working from home has been a difficult adjustment for all; ...

Remote workers are allotted more flexibility to take breaks when they please because, for the most part, they are setting their own schedules – or at least have less rigid structures than they did while being in the office from 9 ...

Alvin Wilson started his first full-time job at age 60. He’d spent his youth dealing drugs and getting into trouble; he spent 12 years in prison. Now Wilson finally has a steady paycheck, his own place and has reconnected with his 33-year-old ...

In a year when thousands of restaurants have closed and many more are struggling to hang on, Bar Bombón in Philadelphia has been enjoying sales 5% to 10% above last year’s levels. It’s a far cry from March when the mayor said ...

The morning of Sept. 9 started out as any other for Brian Garrison, owner of Garrison’s Home and Garrison’s Sleep in Southern Oregon. Just a few hours later, he saw two of his four stores burned to the ground in ...

Did the pandemic change your small business? For most of us, the answer is yes. Which begs the question, how do you pivot to whatever is next? It seems difficult, right? It turns out that changing course can be quite ...

A customer-centric mindset appears to be one of the biggest differentiators between direct competitors in markets across the world. Businesses today rely on Customer Experience (CX) to attract, convert, and retain new customers and potentially boost ROI. But what is ...

On October 6th, 2020, Google officially announced to the world that G Suite is now Google Workspace. Everything we know about the world has changed in ways previously thought impossible. Google Workspace addresses the unique challenges presented by workplaces being ...

PROVIDENCE, RI — With several U.S. pharmaceutical companies now conducting large-scale COVID-19 vaccine trials, employment lawyers are beginning to field queries from their corporate clients on whether their employees should be required to take the vaccine once it becomes available. ...

NEW ORLEANS, LA — One of my favorite aspects of my career in the insurance industry is the ability to deliver a positive outcome to someone in the midst of a personally challenging situation. Whether it’s giving someone the means ...

In February 1988, Leonard Cohen released an album entitled “I’m Your Man.” As I read a piece published today in the Washington Post regarding millions of dollars that recently went to executives ahead of Chapter 11 filings, the first stanza ...

I remember reading about David and Goliath as a child and wondering if such bravery was real. At the time, my world was vast and unexplored… the notion that the impossible could be made possible was motivating and energizing.As a ...

Everyone has an opinion. But that doesn’t mean you have to let everyone know what it is, especially when it could lead to hurting your livelihood. In the midst of one of the most divisive political and social climates ever, ...

Across America, event planners, event venues and hotel and conventions spaces are reeling because of the impact of the COVID-19 pandemic. As a “new normal” is set, the industry has shifted to meet the need while staying safe. In North America ...

Right now, every small business owner needs every dollar they can get their hands on. Whether you currently need money or not, it’s time to improve your credit score and increase your credit limits. Let’s be realistic. COVID-19 didn’t magically disappear with warmer weather and infections are once again ...