BetterSMB Best practices for small and mid-size businesses

Over the past few months, our workplaces have changed tremendously. Offices that were once full of people are now nearly empty. Work that was once done in person is now being done at home. With so many now working remotely, ...

Minorities — specifically Black and Hispanic small biz owners — applied for forgivable loans in the Paycheck Protection Program at much higher rates, but received funding at much lower rates, according to a report about the impact of the pandemic ...

Many businesses have had to close their doors due to the pandemic or have been forced to become more creative in their approaches to marketing their services and products to customers.  The businesses that have survived are those that have ...

MINNEAPOLIS —  Even a year into a worldwide pandemic, COVID-19 still has attorneys scrambling on a number of fronts — not the least of which is employment law. Employment attorneys have been fielding calls on the subject since it became a ...

BALTIMORE — Employers need not be worried about the pandemic quashing workers’ productivity; more than half of workers report that their productivity has increased since they started working from home, while less than 10% report decreased productivity, according to a ...

“Our senior leaders want us to have our teams do a six-hour online training program. I know that it’s necessary to cover this material – and doing it all at one time is the way it’s always been done — ...

In March of 2020, at the cusp of tax season, the COVID-19 pandemic essentially decimated everything that could be predicted as to the forthcoming tax year. With tax season on the horizon again, small and medium businesses are now looking ...

In the absence of daycares and in-person schooling during the COVID-19 pandemic, working parents have scrambled together a childcare strategy, which likely includes plenty of screen time, stress and guilt. Working from home has been a difficult adjustment for all; ...

Remote workers are allotted more flexibility to take breaks when they please because, for the most part, they are setting their own schedules – or at least have less rigid structures than they did while being in the office from 9 ...

Alvin Wilson started his first full-time job at age 60. He’d spent his youth dealing drugs and getting into trouble; he spent 12 years in prison. Now Wilson finally has a steady paycheck, his own place and has reconnected with his 33-year-old ...

In a year when thousands of restaurants have closed and many more are struggling to hang on, Bar Bombón in Philadelphia has been enjoying sales 5% to 10% above last year’s levels. It’s a far cry from March when the mayor said ...

The morning of Sept. 9 started out as any other for Brian Garrison, owner of Garrison’s Home and Garrison’s Sleep in Southern Oregon. Just a few hours later, he saw two of his four stores burned to the ground in ...

Did the pandemic change your small business? For most of us, the answer is yes. Which begs the question, how do you pivot to whatever is next? It seems difficult, right? It turns out that changing course can be quite ...

A customer-centric mindset appears to be one of the biggest differentiators between direct competitors in markets across the world. Businesses today rely on Customer Experience (CX) to attract, convert, and retain new customers and potentially boost ROI. But what is ...

On October 6th, 2020, Google officially announced to the world that G Suite is now Google Workspace. Everything we know about the world has changed in ways previously thought impossible. Google Workspace addresses the unique challenges presented by workplaces being ...