BetterSMB Best practices for small and mid-size businesses

Did the pandemic change your small business? For most of us, the answer is yes. Which begs the question, how do you pivot to whatever is next? It seems difficult, right? It turns out that changing course can be quite ...

A customer-centric mindset appears to be one of the biggest differentiators between direct competitors in markets across the world. Businesses today rely on Customer Experience (CX) to attract, convert, and retain new customers and potentially boost ROI. But what is ...

On October 6th, 2020, Google officially announced to the world that G Suite is now Google Workspace. Everything we know about the world has changed in ways previously thought impossible. Google Workspace addresses the unique challenges presented by workplaces being ...

PROVIDENCE, RI — With several U.S. pharmaceutical companies now conducting large-scale COVID-19 vaccine trials, employment lawyers are beginning to field queries from their corporate clients on whether their employees should be required to take the vaccine once it becomes available. ...

NEW ORLEANS, LA — One of my favorite aspects of my career in the insurance industry is the ability to deliver a positive outcome to someone in the midst of a personally challenging situation. Whether it’s giving someone the means ...

In February 1988, Leonard Cohen released an album entitled “I’m Your Man.” As I read a piece published today in the Washington Post regarding millions of dollars that recently went to executives ahead of Chapter 11 filings, the first stanza ...

I remember reading about David and Goliath as a child and wondering if such bravery was real. At the time, my world was vast and unexplored… the notion that the impossible could be made possible was motivating and energizing.As a ...

Everyone has an opinion. But that doesn’t mean you have to let everyone know what it is, especially when it could lead to hurting your livelihood. In the midst of one of the most divisive political and social climates ever, ...

Across America, event planners, event venues and hotel and conventions spaces are reeling because of the impact of the COVID-19 pandemic. As a “new normal” is set, the industry has shifted to meet the need while staying safe. In North America ...

Right now, every small business owner needs every dollar they can get their hands on. Whether you currently need money or not, it’s time to improve your credit score and increase your credit limits. Let’s be realistic. COVID-19 didn’t magically disappear with warmer weather and infections are once again ...

There is obviously a lot of concern and confusion over how best to reopen small businesses across the country right now. To help shed some light on how to do it right, I called in the pros.

Employee engagement isn’t all about how much money an employee makes, or the gifts they receive from their employer. For many employees, a kind word, a simple “thank you” or some peer recognition is all that is needed to keep ...

Google Vault is one of the most valuable G Suite apps that you probably don’t use. It allows you to easily archive and timestamp important business data and files. Many businesses wrongfully believe that Vault is only useful for law ...

Months ago, I can recall optimists speculating that COVID-19 and its vast economic damage would be winding down by Memorial Day. They just failed to specify which Memorial Day. Meanwhile, in the M&A environment, we’ve seen the majority of qualified ...

Tailoring your company's benefits plan can help retain and attract employees.