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B2B payments: Transitioning from high touch to high tech

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Over the past few months, our workplaces have changed tremendously. Offices that were once full of people are now nearly empty. Work that was once done in person is now being done at home. With so many now working remotely, ...

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How bank relationships affect PPP loans

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Minorities — specifically Black and Hispanic small biz owners — applied for forgivable loans in the Paycheck Protection Program at much higher rates, but received funding at much lower rates, according to a report about the impact of the pandemic ...

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For these businesses, pivoting important for survival

Efrain Larenas, owner of E-Class Personal Fitness Training in Jessup maryland, used to offer classes and training sessions in person. Now he offers the classes digitally. (April Chen)

Many businesses have had to close their doors due to the pandemic or have been forced to become more creative in their approaches to marketing their services and products to customers.  The businesses that have survived are those that have ...

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Pandemic brings legal challenges to the workplace

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MINNEAPOLIS —  Even a year into a worldwide pandemic, COVID-19 still has attorneys scrambling on a number of fronts — not the least of which is employment law. Employment attorneys have been fielding calls on the subject since it became a ...

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Poll: For many employees, remote work boosts productivity

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BALTIMORE — Employers need not be worried about the pandemic quashing workers’ productivity; more than half of workers report that their productivity has increased since they started working from home, while less than 10% report decreased productivity, according to a ...

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How to combat ‘Zoom fatigue’ in the workplace

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“Our senior leaders want us to have our teams do a six-hour online training program. I know that it’s necessary to cover this material – and doing it all at one time is the way it’s always been done — ...

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Tax season brings pandemic-related changes

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In March of 2020, at the cusp of tax season, the COVID-19 pandemic essentially decimated everything that could be predicted as to the forthcoming tax year. With tax season on the horizon again, small and medium businesses are now looking ...

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How employers can support parents working at home

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In the absence of daycares and in-person schooling during the COVID-19 pandemic, working parents have scrambled together a childcare strategy, which likely includes plenty of screen time, stress and guilt. Working from home has been a difficult adjustment for all; ...

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Work from home “burnout”: What it is, how to manage it

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Remote workers are allotted more flexibility to take breaks when they please because, for the most part, they are setting their own schedules – or at least have less rigid structures than they did while being in the office from 9 ...

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NY bakery leads the charge to hire workers others deem unemployable

Alvin Wilson works on the production line at Greyston Bakery in Yonkers Sept. 25, 2020. Wilson was hired as part of the open hiring practices at the bakery five years ago after being released from 12 and a half years in prison. Tania Savayan/The Journal News

Alvin Wilson started his first full-time job at age 60. He’d spent his youth dealing drugs and getting into trouble; he spent 12 years in prison. Now Wilson finally has a steady paycheck, his own place and has reconnected with his 33-year-old ...

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This restaurant’s revenue is better than last year: Here’s how owners can survive even in COVID-19 winter

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In a year when thousands of restaurants have closed and many more are struggling to hang on, Bar Bombón in Philadelphia has been enjoying sales 5% to 10% above last year’s levels. It’s a far cry from March when the mayor said ...

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What is customer experience, and how can you improve it?

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A customer-centric mindset appears to be one of the biggest differentiators between direct competitors in markets across the world. Businesses today rely on Customer Experience (CX) to attract, convert, and retain new customers and potentially boost ROI. But what is ...

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Google replaces G Suite with Google Workspace

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On October 6th, 2020, Google officially announced to the world that G Suite is now Google Workspace. Everything we know about the world has changed in ways previously thought impossible. Google Workspace addresses the unique challenges presented by workplaces being ...

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